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Privacy Policy

This policy describes how Pigment Cosmetics, Inc. (collectively, “Pigment”, “we”, “us” or “our”) collects, uses, and shares the information we obtain from you online and in store.

What Our Privacy Policy Covers

This privacy policy discusses the “personal information” that we obtain from you on Pigmentcosmetics.com. When we use the term “personal information” we are referring to information that is connected to your name. This may include things like your e-mail address, mailing address, birthday, telephone number, photographs, personal images, or beauty information you provide such as hair color and eye color, or information about the products you purchase. This privacy policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Instagram, Facebook, Twitter, or YouTube, that information is governed by the privacy policies on those websites, and is not governed by this policy.

The following are examples of the personal information that we collect:

Activity Examples of Personal Information Collected
Registering on our website Name and e-mail address
Purchasing on our website Name, credit card number, billing address, shipping address, and phone number
Submitting product reviews or using interactive services Name, e-mail address, birth day and month, nickname, photographs, personal images, and beauty profile information you provide such as hair color and eye color
Product Availability Notifications Name and e-mail address

In addition to the above, we may use the following technologies to automatically collect information about your activities on our websites.

  • Cookies
  • Flash Cookies
  • Web beacons, clear pixels, or pixel tags.
  • Web server logs.
  • Geo-location technologies.

Note that we do not intentionally collect any personal information from children under the age of 13. If you are under the age of 13, you can look at our websites, but you should not make a purchase, register, or submit personal information to us.

How We Use Your Personal Information

Pigment primarily uses the personal information that it collects to provide you with products, information, and services. We may also use your information to track your purchase history and to contact you for account and promotional purposes. You must create a registration profile to post a product review or make a purchase on our website. We may also use your personal information for other legitimate business purposes, including to detect and prevent fraud, to collect amounts owing to us and to maintain business records.

How We Share Your Personal Information

Pigment may share your personal information under the following circumstances:

Service providers. We may share your contact information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service.

Social Networks, Widgets, and Plug-ins. If you use any features made available to you on our website by a third party it may result in information being collected or shared between us and the third party. For example, if you use Facebook’s “Like” feature Facebook may register the fact that you “liked” a product and may post that information on Facebook.

The public. Pigment may share the personal information that you submit through one of our interactive services, like Ratings & Reviews, with the general public or our affiliates.

Other instances. Pigment may share your personal information in order to protect the legal rights of our company, our employees, our agents, and our affiliates, to protect the safety and security of our visitors, to detect and protect against fraud, or to comply with law or legal process.

Behavioral-based advertising. A third party may use technology (e.g., a cookie) to collect information about your use of our website and other websites so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on our website, or on other websites.

How We Protect Your Information

We realize that you trust us to protect your personal information. We take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect your personal information. While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.

Your Choices

You have the following choices with how your information is used:

Your Options What you need to do
Updating or Correcting The Personal Information Relating To Your Account You can update or correct your name, e-mail address, security questions, and other preferences by logging into your account and clicking on the “My Account” page
Receiving newsletters and promotional e-mails; You can click on the “unsubscribe” link at the bottom of any promotional e-mail that you receive. You can also edit your e-mail preferences on your “My Account” page.
Behavioral Based Advertising You can opt-out of some, but not all, online behavioral based advertising by using your browser settings to block cookies or notify you when a cookie is set.
Remove content from user review You can remove content that you posted on a Pigment public space, such as part of a Ratings & Review, by e-mailing details to support@pigmentcosmetics.com. Note that we will endeavor to honor your request to remove information, however, our removal of your information does not completely erase that information from the internet. For example, historical copies, or “caches,” may remain.

Communicating With Us

If you have any questions about our privacy or security practices, or of you would like to request access to or correction of your personal information, you can contact Pigment Cosmetics by mail, telephone, or e-mail:

Pigment Cosmetics
Attn: Copyright Officer
1 Embarcadero Center, Suite R-1206
San Francisco, CA 94111
support@pigmentcosmetics.com

Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections.

If we need, or are required, to contact you concerning any event that involves your personal information we may do so by e-mail, telephone, or mail.

Changes To This Policy

We may revise this policy from time to time. You should review our privacy policy periodically so that you keep up-to-date on our most current practices. We will note the effective date of the latest version at the end of each policy.

Effective as of March 27, 2017.